Concerned About Growing Your Online Reputation?
Did you know that most customers check out online before they ever contact you? In fact, many believe that buyers are 60-70% through the buying process before they engage with a company.
We’ll help you build an online reputation that your ideal customer profile will trust and feel good about before they ever pick up the phone and call you.
Ready to Grow Your Business?
We take the time to understand your organization and ideal customers, and then build a strategy that is aligned and capable of delivering your desired results. In the hyper-connected digital world, it matters what people say about you and your business as comments and reviews are amplified across the world with a click of a button.
Humanize your business
Build trust with your target audience by using opportunities to be sincere, tell a story, and receive feedback in a way that humanizes your organization. Even if you receive negative feedback, responding to it appropriately for the world to see can mitigate any damage.
Use social media to help with reviews
Engage with your customers through social media channels like Facebook, Instagram, and Twitter. Active engagement with customers will help build your brand reputation and may lead to positive reviews.
Keep an eye on review sites
Regularly monitor sites that collect reviews about your company and check your ratings and reviews. Timely responses to both positive and negative feedback will help improve your online reputation.
Did You Know?
Online reviews are one of the biggest trust factors that buyers take into consideration prior to making a purchase decision. If you don't think it is important to work at growing your reputation online, these stats might change your mind:
97% of consumers read online reviews to find a local business
The average consumer mentions brands 90 times per week
84% of people trust online reviews as much as personal recommendations
70% of consumers will avoid buying a product if they don’t like the company behind it